AT&T Manager Trainee

Company: Above All Solutions, Inc.
Location: Cleveland
Posted on: June 24, 2025

Job Description:

Looking to take the next step in account management? Get ready to build lasting client relationships, drive territory growth, and lead strategic initiatives that grow AT&T’s brand. As the AT&T Manager Trainee , you’ll lead, influence, and inspire a team of B2B salespeople. Take charge of solving complex client challenges and supporting your team with what they need. Your role is absolutely crucial in enhancing customer satisfaction and retention! Responsibilities of an AT&T Manager Trainee include: Serve as a trusted advisor by interacting directly with customers—answering inquiries, uncovering needs, and presenting tailored solutions that highlight the value of AT&T’s products and services. Leverage advanced knowledge of AT&T’s offerings to recommend upgrades, bundle options, and premium services that optimize the customer experience and maximize account value. Play a hands-on role in onboarding, training, and coaching new team members to meet sales performance standards and uphold service excellence. Ensure accurate execution of sales transactions, customer upgrades, and account modifications while maintaining full compliance with AT&T policies and industry regulations. Consistently meet or exceed sales and service KPIs by utilizing relationship-building strategies and a customer-first approach. Champion the integrity of the AT&T brand by adhering to all operational, ethical, and legal guidelines across every customer touchpoint.

Keywords: Above All Solutions, Inc., Saint Clair Shores , AT&T Manager Trainee, Sales , Cleveland, Michigan