Medical Social Worker
Company: Bellefaire JCB
Location: Cleveland
Posted on: April 1, 2026
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Job Description:
BENEFITS AND SALARY: At Bellefaire, we prioritize our employees
and their wellbeing. We provide competitive benefit options to our
employees and their families, including domestic partners and pets.
Our offerings include: Starting salary is $52,000 Comprehensive
health and Rx plans, including a zero-cost option. Wellness program
including free preventative care Generous paid time off and
holidays 50% tuition reduction at Case Western Reserve University
for the MSW program Defined benefit pension plan 403(b) retirement
plan Pet insurance Employer paid life insurance and long-term
disability Employee Assistance Program Support for continuing
education and credential renewal Ancillary benefits including:
dental, vision, voluntary life, short term disability, hospital
indemnity, accident, critical illness Flexible Spending Account for
Health and Dependent Care AGENCY SUMMARY: Bellefaire JCB is among
the nation’s largest, most experienced child service agencies
providing a variety of behavioral health, substance abuse,
education and prevention services. Through more than 25 programs,
we help more than 30,000 youth and their families each year achieve
resiliency, dignity and self-sufficiency. Check out “Bellefaire
JCB: Join Our Team” on Vimeo! POSITION SUMMARY: The Medical Social
Workers (Medical Case Manager) is responsible for providing medical
case management and care coordination services to clients and
families identified by the Cuyahoga County Division of Child and
Family Services (CCDCFS). Utilizing a holistic approach to case
management, the Medical Social Workers (Medical Case Manager)
administers the full scope of Medical Case Management Services
utilizing the highest standards of practice, comprehensive
organizational communication, and care coordination. Further, using
a collaborative process of assessment, planning, facilitation, care
coordination, education, evaluation, medical treatment, and
advocacy, the Medical Social Workers (Medical Case Manager) will
ensure that children referred by CCDCFS are preserved in their
placement, children and families demonstrate an increase in overall
understanding of medical diagnoses, there are fewer incidents of
maltreatment, and out-of-home placements are minimized.
RESPONSIBILITIES INCLUDE: Address all needs of the child and
family, including medical, psychosocial, and behavioral, using a
client-centered, collaborative, comprehensive, holistic approach.
Employ full cultural competency and awareness when interfacing with
the child and family, respecting diversity and cultural tradition.
Use a spirit of collaboration to move children and their families
towards self-sufficiency whenever possible and appropriate via
advocacy, shared decision-making, and education. Ensure the child
and family are involved in all decision-making that will impact
their lives with respect to their health and wellness. Advocate for
and maintain the needs of the youth as the highest priority.
Minimize fragmentation of care whenever possible and work to
achieve seamless and timely transition of care. Link families with
community resources. Coordinate care that provides positive
outcomes – and measure those outcomes, ensure client satisfaction,
and move clients to optimal level of health and well-being. Improve
adherence to the plan of care including medication adherence where
possible and appropriate. Engage parents/caregivers and youth in
case management services, home health care services, medical
appointments, and team meetings, including educational component
related to presenting medical condition. Seamlessly and in a timely
fashion coordinate care across the behavioral and physical
healthcare domains as well as ensure linkages with community-based
resources for families. Monitor the provision and quality of
services provided to the child and family and act as liaison when
new services/resources need to be sought or developed. Employ
evidence-based guidelines in daily practice. Provide an initial
assessment that will include strengths, identified goals and needs
(including diagnosis if available) of all families related to
medical concerns and involvement with CCDCFS. Assessment criteria
may include, but not be limited to: physical/functional, medical
history, psychosocial/behavioral, mental health, cognitive
functioning, youth and family’s strength and abilities, cultural,
linguistic, and spiritual contexts, health insurance status,
history of abuse, violence or trauma, health literacy of the youth
and family and capacity for self-care, transportation, readiness to
change for the better, and other factors. Develop an Individual
Service Plan (ISP) based on initial assessment and collaboration
with family, referent, health care providers, and other community
partners. Where appropriate, develop a plan for necessary mental
health treatment services. Contribute to the development and
maintenance of the client record through timely completion of
assigned documentation in accordance with applicable licensing and
accreditation regulations and standards. Maintain and update
progress notes documenting services provided, duration of service,
progress toward goals, next steps, and additional recommendations
and share these reports with CCDCFS staff at regular intervals and
upon request from CCDCFS. Provide monthly statistical reports
including, but not limited to, number of referrals, hours of
billable (Medicaid/insurance) and non-billable services provided
(including face-to-face contacts, and cases terminated. Provide the
following information per the termination summary to all youth and
families and all relevant stakeholders: goals of treatment,
progress towards treatment, evidence of goal completion and/or
family’s increased functioning and ability to manage medical
concerns within the home, additional linkages, and provision of
medical information and a unique crisis plan specific to the
diagnosis/medical concern in order to manage matters independent
from the provider/county. Provide bi-weekly availability/capacity
on request to CCDCFS. Ensure a minimum of three (3) face-to-face
contacts per month with each youth and family. Attend at least one
(1) health care appointment per month for all referred youth.
Attend team conferences/meetings regarding case progress. Ensure
the provision of after-hours/emergency on-call services. Ensure the
transportation is not a major barrier to the families staying
involved with the service(s) provided. OTHER DUTIES: Attend
scheduled staff meetings, supervision, and on-going training. All
required trainings, certifications and licensure must be kept
current in accordance with applicable licensing and accreditation
regulations and standards. Maintain high standards of ethical and
professional conduct and adhere to Agency policies and procedures.
Other duties as assigned by management. QUALIFICATIONS: Education:
Bachelor's Degree in Social Work, Psych or related mental health
field. Licensure: Valid Ohio LSW or LPC required.
Competency/Skills: Strong clinical skills including expertise in
Case Management. Core Expertise: Possess skill, knowledge and
abilities to perform the essential duties of their role; keeps
knowledge up to date. Independent Judgment: Demonstrate ability to
perform job responsibilities with a high degree of initiative and
independent judgment. Cultural Competency: Demonstrate awareness,
sensitivity and skills in working professionally with diverse
individuals, groups and communities who represent various cultural
and personal background and characteristics. Interpersonal
Communication: Communicate clearly using verbal, nonverbal, and
written skills in a professional context; demonstrates clear
understanding and use of professional language. Professional &
Ethical Conduct: Adhere to professional values such as honesty,
personal responsibility, and accountability; Applies ethical
concepts within scope of work and adheres to Agency policies and
procedures. Collaboration and Teamwork: Function effectively as a
member of a professional team that includes employees, clients and
family members. Problem Solving & Decision Making: Recognize
problems and responds appropriately; gathers information and sorts
through it to identify and address root cause issues; makes timely
decisions. Service Orientation: Anticipate, recognize, and meet the
needs of others, whether they are clients or not. Technical
Proficiency: Demonstrate competence in utilizing Agency computer
systems and software as required to perform essential job
functions. Experience: A minimum of 2 years experience in mental
health required. Experience working with children, adolescents, and
families. Bellefaire JCB is an equal opportunity employer, and
hires its employees without consideration to race, religion, creed,
color, national origin, age, gender, sexual orientation, marital
status, veteran status or disability or any other status protected
by federal, state or local law. Bellefaire JCB is a partner agency
of the Wingspan Care Group, a non-profit administrative service
organization providing a united, community-based network of
services so member agencies can focus on mission-related goals and
operate in a more cost-effective and efficient manner.
Keywords: Bellefaire JCB, Saint Clair Shores , Medical Social Worker, Healthcare , Cleveland, Michigan